Frequently asked questions
Straight answers about how Proprio fits alongside your existing tools and workflows.
How does Proprio connect to our practice management software?+
Proprio integrates with your PMS so dashboards stay aligned with what your team already records—appointments, billing signals, recalls, and patient activity—without parallel data entry.
Do we need to export spreadsheets or enter data twice?+
No. The product is designed around live connection and longitudinal views so you are not maintaining a second system by hand.
How fresh is the information?+
Data reflects your PMS as it updates. Exact sync intervals depend on your system and configuration—we will confirm during onboarding.
Is Proprio only for certain clinic types?+
Proprio is aimed at independent clinics that want operational and patient-context clarity without building their own analytics stack.
What about security and access?+
Enterprise-grade security posture and legal language are being finalized. Review the Privacy and Data policy pages for commitments that apply to your organisation, and ask us for detail during a demo.
Who do we contact for support?+
Support details are confirmed at purchase. Contact us if you need a custom arrangement.