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Features

Built for how independent clinics actually run

Every module answers the same question from a different angle: where patients come from, how they move through care, what is at risk, and what to do next.

Charts on this page use illustrative data, never a real clinic's.

Overall summary

A single view of how the clinic or practitioner is tracking—volume, revenue signals, and momentum without manual roll-ups.

Overall clinic summaryIllustrative data

Total booked

127

All pracs

+18%

Total completed

118

118/127

+22%

Clinic util %

52.3%

Total hours

+14%

Cancel %

8.1%

9 total

-12%

Late cancels

3

<24hr notice

Late cancel %

21.4%

Of cancellations

DNA %

4.2%

5 total

-28%

Note compl. %

89.5%

Total

+5%

Booking conv. %

87.6%

Completed/booked

Clinic total rev

$12,480.00

Weekly total

+19%

Patient journey

Clinic growth tracked week by week across the year, so decisions rest on patterns, not snapshots.

Clinic growth — annual trendIllustrative data
Q1 avg1.0
Q2 avg1.9
Q3 avg1.3
Q4 avg1.1
Annual avg1.3

Referral sources

Understand where patients come from and which channels sustain your practice.

Patient referral sourcesIllustrative data

Top referral channel

Professional referral

142 patients (21.4%)

742 of 812 patients have source recorded

Referral source breakdown

Patient demographics

Who you serve, how it shifts over time, and where opportunities or risks cluster.

Patient demographicsIllustrative data

Primary age group

35–49

276 patients (21.7%)

798 of 844 patients have DOB recorded

Age distribution

Patient value

Value-oriented views that support ethical, patient-centred decisions for your business.

Patient LTV distributionIllustrative data

Total patients

892

Average LTV

$1,048.20

Median LTV

$892.40

Recalls

Recall pipelines that reflect real activity—not spreadsheets maintained after hours.

Patient recalls due this weekIllustrative data

Total due

14

Contacted

6

Attempted

4

Not contacted

4

Recall progress

62% actioned

By practitioner

  • John Doe
    213/ 6
  • Jane Smith
    221/ 5
  • John Smith
    210/ 3

Practitioner performance

Balanced charts for practitioners to reflect on their week—supportive, not surveillance-heavy.

Total completed — annual trendIllustrative data
Q1 avg105.6
Q2 avg91.7
Q3 avg91.5
Q4 avg104.1
Annual avg98.3

And more

More in the product

These ship in the same workspace, reading from the same connection.

  • Patient retention

    See who stays, who drifts, and where proactive outreach will matter most.

  • Next week metrics

    Forward-looking visibility into appointments, classes, and follow-ups that need attention.

  • Group class summaries

    Where classes contribute to care and community goals, surfaced in one place.

  • Missed appointment recalls

    Reconnect when visits slip through the cracks, with context instead of guesswork.

  • Active patient visits

    Track visit cadence and engagement so front desk and clinical teams share the same picture.

  • 3 month PVA

    Rolling patient visit averages to spot trends before they show up in month-end reports.

  • Utilisation

    Practitioner and clinic utilisation, so capacity decisions are grounded in real load.

See your clinic clearly

Every appointment, invoice and referral in Cliniko, turned into dashboards your whole team can read—without an export in sight.

From $89/month · 14-day free trial · AUD incl. GST