Features built for independent clinics

Each module connects to the same underlying idea: your team should see the story in the data—where patients come from, how they move through care, what is at risk, and what to do next—without manual entry or one-off spreadsheets.

Visuals below are code-generated demos with synthetic data and Proprio brand colours—they are not exports from a live clinic.

  • Overall summary

    A single view of how the clinic or practitioner is tracking—volume, revenue signals, and momentum without manual roll-ups.

    Overall clinic summary

    Total booked

    127

    All pracs

    +18%

    Total completed

    118

    118/127

    +22%

    Clinic util %

    52.3%

    Total hours

    +14%

    Cancel %

    8.1%

    9 total

    -12%

    Late cancels

    3

    <24hr notice

    Late cancel %

    21.4%

    Of cancellations

    DNA %

    4.2%

    5 total

    -28%

    Note compl. %

    89.5%

    Total

    +5%

    Booking conv. %

    87.6%

    Completed/booked

    Clinic total rev

    $12,480.00

    Weekly total

    +19%

  • Patient journey

    Longitudinal tracking from first touch through care episodes so you can see patterns, not snapshots.

    Clinic growth — annual trend

    Q1 avg1.0
    Q2 avg1.9
    Q3 avg1.3
    Q4 avg1.1
    Annual avg1.3
  • Referral sources

    Understand where patients come from and which channels sustain your practice.

    Patient referral sources

    Top referral channel

    Professional referral

    142 patients (21.4%)

    742 of 812 patients have source recorded

    Referral source breakdown

  • Patient demographics

    Who you serve, how it shifts over time, and where opportunities or risks cluster.

    Patient demographics

    Primary age group

    35–49

    276 patients (21.7%)

    798 of 844 patients have DOB recorded

    Age distribution

  • Patient value

    Value-oriented views that support ethical, patient-centred decisions for your business.

    Patient LTV distribution

    Total patients

    892

    Average LTV

    $1,048.20

    Median LTV

    $892.40

  • Recalls

    Recall pipelines that reflect real activity—not spreadsheets maintained after hours.

    Patient recalls due this week

    Total due

    14

    Contacted

    6

    Attempted

    4

    Not contacted

    4

    Recall progress

    62% actioned

    By practitioner

    • John Doe
      213/ 6
    • Jane Smith
      221/ 5
    • John Smith
      210/ 3
  • Practitioner performance

    Balanced charts for practitioners to reflect on their week—supportive, not surveillance-heavy.

    Total completed — annual trend

    Q1 avg105.6
    Q2 avg91.7
    Q3 avg91.5
    Q4 avg104.1
    Annual avg98.3

More in the product

These areas ship as part of the same workspace—detailed previews align with your rollout. Below is how they sit alongside the modules above.

  • Patient retention

    See who stays, who drifts, and where proactive outreach will matter most.

  • Next week metrics

    Forward-looking visibility into appointments, classes, and follow-ups that need attention.

  • Group class summaries

    Where classes contribute to care and community goals, surfaced in one place.

  • Missed appointment recalls

    Reconnect when visits slip through the cracks, with context instead of guesswork.

  • Active patient visits

    Track visit cadence and engagement so front desk and clinical teams share the same picture.

  • 3 month PVA

    Rolling patient visit averages to spot trends before they show up in month-end reports.

  • Utilisation

    Room, practitioner, and diary utilisation so capacity decisions are grounded in real load.